The problem it solves

Questions come up at all hours, but experts are only available in business hours. That uncertainty is a real cause of people giving up.

How it works

The assistant answers any time, drawing only from your official guidance so its advice always matches your method. It can tell severity apart: routine questions it answers itself, and at any warning sign it points to the right emergency contact and alerts a human. Each morning the team gets an overview of the night's questions. A front end can also match new people to the right role, product or plan.