The problem it solves

Front-line staff have to hold huge amounts of detail in their heads. New starters take months to ramp up, answers vary from person to person, and mid-call there's no time to dig through documents.

How it works

The team member keeps the assistant open beside them and asks in plain language. Within seconds they get an answer drawn only from verified internal materials, with a link to the source so they can check it. It can also draft replies to incoming emails for staff to edit and send, and prepare a one-page summary before a client meeting.